Signing in: use the same email and sign-in method you signed up with, like Apple or Google. Signing up again with a different email creates a new, empty account. If that happened, message us with both emails and we can move your game credits once we confirm both accounts are yours.
Forgot your password? On the sign-in screen, tap Forgot Password? and we'll email you a reset link. Check your spam folder if it doesn't arrive.
Signed up with Google or Apple? Your account has no GoodRec password. Sign in with the same Continue with Google or Continue with Apple button you used to sign up. To change your password, change it with Google or Apple.
Changing your email? You can't change it in the app. Message us and we'll help you set up an account with the new email and move your game credits over.
Name and photo: go to Profile → Edit Player Profile, then tap Save Changes.
Notifications: we let you know when a booking is confirmed, a game changes or is canceled, or a waitlist spot opens. Not getting them? Check that notifications are on for GoodRec in your phone's settings, and check your spam folder for emails.
Deleting your account: in the app, go to Settings → My Account → Delete Account. You can also delete it at goodrec.com/delete-your-account.
Deleted your account by mistake? Sign up again with the same email and your account comes back.
Your data: see how we handle it in our Privacy Policy.